What is MAS?

Managed Application Services or MAS is a support agreement that provides predictable costing for additional work to get critical post-implementation work done. At VistaVu, we work with companies to secure a set number of monthly service hours that allows us to provide additional expert assistance to help their teams a regular basis.

Are there preferences given to MAS customers?

Yes, VistaVu recognized that this is a commitment you are making in us, and thus MAS customers receive:

What type of work can be done with MAS hours?

MAS enables companies with the tools, resources, and knowledge to compete with larger organizations, without putting strain on their internal resources. It can be used to implement things like system-to-system integrations, advanced reporting, new user training, customizations to improve business efficiencies and many more.

Visit the MAS Catalog to browse some of the ways our Customers have used their MAS hours. 

How do I determine what my company should be using MAS for?

At VistaVu, we include a yearly ERP Assessment with our MAS agreements to identify areas of improvement and optimization. Conversations with your CSM can identify what your company’s operational goals are and suggest different work you can consider that align to what your company’s objectives are. We’ve help companies prepare for being acquired, improve efficiency of inventory management, increase speed and accuracy of order to cash and many other things.

Where do I start?

Reach out to either your CSM or marketing@vistavusolutions.com to start a conversation.