Creating Raving Fans

At VistaVu we believe that it is critical to take the time to regularly engage with our customers so that we understand where they are in their business, and how we can help them continue to scale and grow. Their feedback helps to drive our customer experience program initiatives and our process improvements to focus on what they need. We uniquely divided our team into 2 consulting divisions: Net New Implementation and Customer Success in order to better serve our customers. It’s important to us that our customers feel supported beyond the initial implementation of their technology. Our Customer Engagement Executives (CEE’s) work solely to help customers leverage their investment. Hear more of their stories below.

To learn more about our Customer Experience programs Click Here to read our blog.

OCI Beaumont

  Chemical manufacturer upgrades from a break-fix partner to a strategic relationship and gains new advantages. When OCI Beaumont implemented its first enterprise resource planning (ERP) system, the company worked with an SAP Business ByDesign p...

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TerraPro Inc.

TerraPro Inc. is an Access Matting and Earthworks company located in Edmonton, Alberta. Since 2006 they’ve been supplying and managing mats that allow for companies to continue working through remote areas. Prior to implementing SAP Business One, TerraPro was using a collection of different sy...

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SEF Energy

SEF Energy is a private holding company with three operating companies in the Industrial Field Services Industry, in the oilfield equipment vertical: Applied Industrial Machining, Downing Well and OSO Perforating. Residing in Oklahoma City, Oklahoma, SEF was established in 2014 with operating companies going back almost 40 years. Over the years, and beca...

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Black Hills Bentonite

Black Hills Bentonite LLC  is a privately held company that supplies bentonite products to key industries around the world. Headquartered in Casper, Wyoming the company mines bentonite and operates processing plants throughout central and northern Wyoming. From humble beginnings in 1947, they are now mining and processing bentonite into two main forms; ...

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Koenig and Bauer (US) Inc.

Printing press manufacturer chooses a system that will support its growth

This dynamic company looked to SAP Business ByDesign to make its operations more efficient, improve customer service and integrate smoothly with its corporate parent. Consider it done, with ongoing support from...

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Cariboo Outdoor Distributors

Cariboo Outdoor Distributors is an independent outdoor sporting goods distributor based in Edmonton, Alberta. The company was founded in November 2015 with a focus to grow rapidly servicing retailers across Western Canada. In 2016, company owners Matthew McAra and Denny McAra realized they needed a new accounting, inventory and sales platform that...

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Industrial Battery Products

FieldVu completes what SAP Business One started

By adding FieldVu to SAP Business One, Industrial Battery Products (IBP) gave its five branch offices greater operational visibility and boosted their sales and service spe...

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Wolverine Group Inc.

Wolverine Group is a diversified energy services and construction business with a variety of business units that encompass trucking, construction, seismic, rentals, tubulars and downhole tools. The company has 8 locations in Western Canada and depending on the season, up to 300 employees. The company started in 1952 as a rig service equipment company and over...

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Nova Services

Nova Services upgrades from SAP Business One to SAP Business ByDesign gaining deeper insights and a flexible work environment

Nova Services Inc. is a diversified oilfield service company that supplies drilling fluids, liquid mud, sand transportation and storage, chemical blending and several other services for the US market. Based in New Mexico, the company has ~170 staff and has been...

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Hines Industrial Site Services Group

Hines Industrial has been providing maintenance solutions in the region of Wood Buffalo for 30 years. The company has ~300 employees and focuses on roads, grounds and facilities maintenance as well as operations managed solutions. In early 2016, the company hired a new CFO, Linda Worden, and she quickly discerned that a new ERP (Enterprise Resource Planning) ...

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Mikisew Group of Companies

Northern Alberta’s Mikisew Group of Companies was a rapidly growing energy services company with a big problem – they were leaking revenue. The problem was traced back to their system of invoice creation. They had grown so fast that they outgrew the system; different billing practices used by different sites led to depressed cash flow and decreased produc...

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Orbis Engineering

Orbis Engineering’s field expertise was its greatest strength and its most pressing management challenge. Based in Edmonton, Alberta, Orbis is a full-service engineering design firm that specializes in field engineering for power systems. With clients in the oil and gas, mining and utility sectors, Orbis’ ab...

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Edmonton Exchanger

As a leading company in the facility maintenance industry, Edmonton Exchanger has a lot of moving parts. The company specializes in turnaround, shutdown and other essential services for the oil and gas, petrochemical and power generation industries. With between 400 and 1,500 workers, depending on the season and project load, Edmonton Exchanger p...

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