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Nova Services

Challenge: Nova Services, a diversified oilfield services company, had an outdated system that wasn’t meeting the needs of the growing business that operates with several different service lines and divisions.

Solution: FieldVu and SAP Business One provided the answer to consolidate business processes into one central location providing flexibility for the company.

Result: An all-in-one solution for a growing organization with the options to add additional software solutions to provide even greater functionality.

Nova Services Inc. is a diversified oilfield service company that supplies drilling fluids, liquid mud, sand transportation and storage, chemical blending and several other services for the US market. Based in New Mexico, the company has ~170 staff and has been operating since 1989.

The company was working with an outdated oil and gas accounting system that no longer met the needs of this busy organization. CFO Gerald Bromley said that the user interface wasn’t friendly and the system wasn’t scalable.

“Expanding into new divisions and new product lines meant that we needed more flexibility and access to information – improved invoice layouts and incorporation of fields that customers requested, as well as quick access to accounts receivable,” said Gerald.

The organization investigated several options and was planning to move to SAP Business One when they discovered VistaVu Solutions and the FieldVu software product. The combination of SAP Business One with the field service component became the most logical solution for their business.

“I like the job costing and job project system – being able to track the costs and the revenue,” said Gerald. “Tracking and being able to do reports immediately has been significantly improved from our old system.”

One example of the improved system was that Nova Services can now do interim billing on a well that may have 10-15 deliveries, when before they could only invoice at the end of the project. SAP Business One is set up for interim billing and FieldVu already had all the fields that their customers wanted to see. Gerald added that this makes the process easy for the project manager to ensure that Nova Services is paid in a timely manner, while providing their customers with the detailed information that they expect.

Nova Services is now planning to add more solutions including SAP’s Business ByDesign and FieldVu Mobile to further improve their business processes. One of Gerald’s primary goals is to get as much information as possible in one location so he and his team can make decisions. The move to SAP Business ByDesign and FieldVu Mobile will help take the company to the next level using the CRM, field tickets and work orders.

“I have really good relationships with a few people at VistaVu,” said Gerald. “I trust that they will always do what is best for our company to help us move forward.”

Click here for the PDF Version: Customer Story – Nova Services